About Us

Farfield Mill are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@farfieldmill.org.

Our contact details:

Farfield Mill, Garsdale Road, Sedbergh, LA10 5LW

Telephone: +44 (0)15396 21958

Office Hours: 10:00am to 5:00pm Monday to Friday

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, view your shopping cart and you will be asked for a few details that we need to be able to complete the order.

We accept all major credit card payments (including Visa, Mastercard and Maestro).

We do not charge for any item until it is ready to ship. Back-ordered items are not charged until they are shipped. You can provide your credit card information via phone, fax, mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.

We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.

In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling

Farfield Mill products will be despatched by carriers services.

The cost of this will be advised at the time of purchase.

Delivery Schedule

We will confirm delivery usually you will receive your order in 5/7 business days.

Back Orders

If your item is not in stock, we will back-order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Credit Card Security

When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are stored on an external secure server that is tested for security on a daily basis. Once we have processed your order your card details are deleted from the server for added security.

Guarantee

We guarantee your satisfaction.

Please note that product packaging may vary and differ from the illustrations shown on the website.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)15396 21958

Privacy Policy

We guarantee your satisfaction.

Packaging may vary and differ from that illustrated on the website.

Farfield Mill do not disclose any users information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to 'block cookies'. If you turn off cookies, you will be unable to place orders with us.

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm.